Intelligent Automation

What is Intelligent Automation

Automation allows streamlining repetitive tasks and business processes, increasing efficiency and reducing costs on the way. Organisations can use process mining to identify bottlenecks and opportunities for workflow automation, robotic process automation, and digital process automation.

Automation of complex and repetitive tasks frees up human resources to focus on higher-level tasks that require human ingenuity and critical thinking skills. Recent automation trends include the use of artificial intelligence and machine learning to create smarter processes and more efficient workflows and operations.

An effective intelligent automation solution integrates Artificial Intelligence (AI), Business Process Management (BPM), and Robotic Process Automation (RPA) and accelerates the digital transformation journey of the organisation. Modern enterprises are now transitioning from traditional BPM and RPA to AI-enabled Intelligent Automation solutions that incorporate cognitive capabilities into their operational workflows.

A holistic approach to automation allows businesses to be more productive, reduce errors and inefficiencies, improve operational efficiency, and free up time that can be spent on more high- value, strategic initiatives. Essentially, the tedious, repetitive, and error-prone tasks are automated allowing teams to focus on the creation of even greater business value.

For the IT teams, automation helps in reducing complexity in IT environments and faster and more reliable deployments and provisioning. This translates into lower production costs and improves the agility and responsiveness for the business.

Our proposition

At Simplex, our solutions framework involves Robotic Automation, AI and Machine Learning, and Workflow Automation. We use Nintex for process automation, UiPath and Blue Prism for RPA, as well as Microsoft Power Platform, including Power Apps and Power Automate, for intelligent workflow automation. We also help IT teams with infrastructure automation, network automation, security automation, DevOps automation as well as hybrid and multicloud automation.

With deep domain expertise across various industries like asset and wealth management firms, insurance, and manufacturing, innovative solutions, and an ever-growing partner ecosystem, we help deliver value at scale by setting up an automation ecosystem for our customers. We conduct a thorough analysis of the business processes and workflows to identify inefficiencies and opportunities for improvement. Once these have been identified, our experienced and certified experts develop and implement a tailored automation strategy that is designed to deliver maximum benefits to the organisation.