Workforce Transformation

Challenges

A London based large investment management firm was suffering IT performance issues, as it had outsourced the IT infrastructure, which was severely impacting service availability and reliability.

Solutions

Simplex carried out a 360-degree review of the IT ecosystem to eliminate bottlenecks. Following the audit, recommendations were made, and an alternate design was produced.

Outcome

Improved performance for backend and frontend systems as well as disaster recovery capabilities and increased the reliability within the shared hosted environment.

End to end IT management

Challenges

A large insurance company in Ireland faced severe loss of productivity and business hours due to performance issue with the dealer floor machines

Solutions

Simplex conducted an on-site and off-site review of the issues and captured the requirements for an appropriate IT service suggesting a fix based on alternative application logic.

Outcome

Improved productivity due to the performance improvement

Digital Transformation

Challenges

A well-known Chinese food chain with restaurants across major Northern England cities was facing productivity and substantial revenue losses due to the errors and bugs in the order management system.

Public Cloud Adoption

Challenges

A leading provider of corporate foreign exchange company dealing in 140 currencies wanted to modernise their IT and adopt cloud services within the constraints of a stringent timelines of data centre exit and minimal downtime.

Solutions

Simplex performed assessment, captured the requirements, and provided the guidance on the roadmap and migration path. Also, ended up doing design, implementation and support.

Outcome

Azure cloud adoption led to over 30% operational expenses savings

DR Audit, Management
Sensitisation and Solution

Challenges

A reputed water company based in South East England was in trouble after their DR setup and processes were broken after a change in supplier and the depth of the problem was unknown.

Infrastructure Modernisation

Challenges

The IT department of a long-established private university in the UK lacked any strategy and funding and was running with a risk of not having an adequate disaster recovery capability.

Solutions

Developed an IT roadmap and strategy and helped build the business case and justification for the investment to refresh the dated infrastructure.

Outcome

Improved staff and student experience, refreshed IT systems, and established functional disaster recovery capabilities.

Bid Management

Challenges

A multinational technology company faced an unclear roadmap to adopt Cloud Management Platform to support a critical product launch.