What is IT Automation

IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Automation software works within the confines of those instructions, tools, and frameworks to carry out the tasks with little to no human intervention.

IT automation accelerates the delivery of IT infrastructure and applications by automating manual processes and frees up IT staff for more strategic work. It is the key to IT optimization and digital transformation and enables the scalability of modern, dynamic IT environments.

IT automation requires no coding skills, and the simple, human-readable automation language is easily learned. Recent IT automation trends include the use of artificial intelligence and machine learning to create smarter processes and more efficient workflows and operations.

Benefits of IT Automation

A holistic approach to IT automation can help organisations get repetitive, manual processes out of the hands of their IT staff. This allows teams to be more productive, reduce errors and inefficiencies, improve collaboration, and free up time that can be spent on more high-value, strategic initiatives. Essentially, the tedious, repetitive, and error-prone tasks are automated allowing teams to focus on the creation of new business services.

For the IT teams, automation helps in reducing complexity in IT environments and faster and more reliable deployments and provisioning. This translates into lower production costs and improves the agility and responsiveness for the business.

In IT automation, the implementation details are abstracted which simplifies the view of a diverse, multivendor environment. Consistent configuration and management across multivendor environments also strengthen compliance with regulations and policies.

What we do

At Simplex, our solutions framework is built on the Red Hat Ansible toolchain. The Ansible Automation Platform helps to automate complex IT tasks, such as configuration management, provisioning, workflow orchestration, application deployment, and life-cycle management.

We conduct workshops with identified technical and IT stakeholders to validate, elaborate and finalize the IT functional and non-functional requirements of our customers. Based on the workshop and assessment, we offer a Proof of Value engagement based on a few use cases. Once the solution architecture and high-level design is finalised, the Simplex SME team builds out an MVP set of workflows, validates them, and launches them on a new automation platform running in limited production. Once approved, the team enables broader adoption as new use cases are uncovered and developed.

Some of the use cases we work with include infrastructure automation, network automation, security automation, DevOps automation as well as hybrid and multicloud automation.