Apprentice: IT Infrastructure Technician

This apprenticeship will provide training in areas such as:

  • Functional skills, Math L2 and English L2
  • PC Fundamentals
  • Business Processes & Customer Services
  • Networking & Architecture
  • Mobile & Operating Systems
  • Cloud Services
  • Coding & Logic

Candidate to provide technical support to employees using the company’s network, covering the entire IT infrastructure of on-premise and cloud systems.


Must have:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Math)
  • Knowledge of installation, configuration and deployment of computers, laptops and mobiles
  • User account management skills on various IT systems including Active Directory
  • Knowledge of wireless Network System, database systems Support and maintenance
  • Experience in IT asset inventory maintenance
  • Ability to manage and support Cloud based systems i.e. Office 365 and the company’s sector specific cloud applications
  • Basic knowledge of IT hardware upgrades/repairs and performing backups and restoration of data when required
  • Skills to deal with external suppliers/support contracts to assist with supporting the company’s employees

Good to have:

  • Ambition to strive for excellence and self-motivation
  • Healthy, competitive nature
  • Customer focused approach and passion about problem solving & troubleshooting mind-set
  • The role offers long term security and the opportunity to progress into a permanent position.

Job Location: UK