SERVICE CATALOGUE

OUR catalogue. YOUR terms and conditions.

Services: Desktop and Laptop Deployment

Price: £95/device

Key activities:

  1. Prepare deployment schedule covering all user types and covering all sites.
  2. Physically swap the old devices with the new ones. Get a sign-off from your defined stakeholders.
  3. Key configuration including profile and system settings across the end user devices.
  4. Provision the additional software via your tools above the Golden image.
  5. Support end user to migrate data to the new device.
  6. Migration at user’s and business convenience including out of office hours.
  7. Floor walk for additional support and assurance.
  8. Inputs to your service support team to update CMDB systems.

Services: x86 Server Migration

Price: £445/server

Key Activities:

  1. Prepare deployment schedule for all affected user and servers.
  2. Capture current configuration including backup, patches, services and error logs.
  3. Migration at user’s and business convenience including out of office hours.
  4. Technical migration – combination of manual and automated tasks to private, public or hybrid cloud.
  5. Migration scenarios including P2V, P2P and V2V, across VMware, KVM and Hyper-V.
  6. Troubleshoot errors, ensuring successful migration. Roll back, in case of exceptions in agreement with customer.
  7. 48 hours additional warranty support.
  8. Inputs to your  CMDB systems and Change Process.