CASE STUDIES

Large Investment Management Firm – UK

Challenges

  • IT performance issues since IT outsourcing
  • Severely impacted service availability and reliability
  • Employee and retained IT staff frustration

Solutions

  • A 360 degree review of the IT eco system to eliminate the bottleneck
  • Recommendations made and an alternate design produced.
  • Implementation oversight and re-architecture key systems

Impact

  • Improved performance for backend and frontend systems
  • Increased reliability within the shared hosted environment
  • Improved disaster recovery capabilities

 

 

 

 

 

A Leading Law University – UK

Challenges

  • Legacy infrastructure
  • Lack of IT Strategy and roadmap
  • Lack of disaster recovery capabilities

Solutions

  • Develop IT roadmap and strategies
  • Captured requirements, developed high level and detailed design
  • Transformation programme management and execution

Impact

  • Refreshed complete IT infrastructure with proven DR capabilities
  • Improved employee satisfaction
  • Reduced operational expenditure

 

 

 

 

 

 

 

 

 

London City based Law Chambers – UK

Challenges

  • No clear IT strategy and roadmap
  • Lack of clarity on supplier selection process and governance
  • Regulatory requirement for a 2-factor authentication solution

Solutions

  • Technical and programme governance for the IT change programme
  • Steered the exit out of contract with the incompetent supplier
  • Designed, built and rolled out a 2FA solution based on SecureEnvoy

Impact

  • Saved client from a disaster situation with their IT support model
  • Helped achieving business goal of regulation and compliance
  • Built a long term strategic and advisory relationship with client.

 

 

 

 

 

 

 

 

Large Insurance Company – Ireland

Challenges

  • Localised performance issue
  • Dealers loss of productivity and business hours
  • Limited support from centralised Global IT

Solutions

  • Onsite and offsite review of issues
  • Captured the requirements for a good and acceptable IT Service
  • Produced a design and remediation plan

Impact

  • Improved performance by fixing application logic and fine tuning
  • Increased productivity and reliability of the systems
  • Happy users

 

 

 

 

 

 

 

 

A Leading Food Chain – UK

Challenges

  • Errors and bugs in order management system
  • Productivity and revenue loss
  • Technology roadmap not aligned to Business vision

Solutions

  • Developed business aligned technology roadmap
  • Lack of documentation addressed by reverse engineering
  • Redesign of the Till management system and website

Impact

  • Stopped expense leakage and enhanced fraud detection
  • Improved branding and increased social media presence
  • Improved employee productivity, morale and reduced costs

 

 

 

 

 

 

 

 

 

 

Large System Integrator¬†–¬†UK

Challenges

  • Complex projects and tight timeline
  • Not having skilled resources to complete transition within deadline

Solutions

  • Supplied resources and skills required to complete the transition
  • Supported the aggressive go live date

Impact

  • Saved client from a disaster situation
  • Helped achieving business goal for the end client
  • Built a long term strategic relationship with client